Thuthuka Prince Khoza

Developed and maintained the Business Process Management Policy, framework, and standards, ensuring the availability of policies, processes, and support documentation on a functioning portal.

Managed the delivery of BPM processes and standards, contributing to an integrated and effective end-to-end enterprise operating model.

Formulated and defined ISO Certification policy, framework, and calendar (ISO 9001, 20000, 270000), maintaining certification through planned audits.

Designed, developed, and maintained self-serve automated reporting, workflow, and productivity management tools to enhance organizational effectiveness.

Spearheaded the digitalization of business failure identification and reporting through a 'Process Failure App,' streamlining processes and driving continuous improvement.

Improved TL02 Overall Equipment Effectiveness (OEE) from 70% to 82%, significantly enhancing production line performance.

Reduced Chemico paste cycle time by 98.4%, dramatically improving product finishing and plant capacity.

Increased Chemico Liqui clean line speed by 11%, saving the plant R15,000 annually in maintenance costs and reducing spillage/stoppages.

Optimized OEE of haircare to 80% and reduced downtime through the Quantum lean project.

Digitized energy reporting by implementing Power BI, improving data accessibility and decision-making.

Improved onboarding processes and reduced turnaround time through the MRM checkpoint initiative.

Enhanced value chain and digital processes by contributing to the Northstar initiative.

Developed and managed Power BI reports for business reporting, improving data visibility for operational decision-making.

Supported the execution of the Business Improvement/Operational Excellence (OE) framework, facilitating breakthrough projects and knowledge transfer.

Assisted with process design, mapping, and re-engineering efforts to track metrics for efficiency and effectiveness.

Managed 5S Implementation, training employees and deploying 5S across all facilities.

Reduced report compilation time by 40% through the development and design of dashboards, improving data accessibility.

Improved communication and reduced storage error and loading rate by 25% through new promotion launches simulations.

Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues, developing actionable improvement plans.

Ensured management systems (ISO 9001, ISO 14001, ISO 22000, ISO 45000) conformed to international standards, maintaining compliance.

Reduced cylinder line pre-assembly and wash process cycle time by 30% through washing time improvements.

Decreased overall process cycle time by 10% and improved personnel utilization by balancing work allocation and reducing excessive motion.

Designed and implemented labor utilization standards to optimize efficiency across production stations.

Developed and executed performance improvement strategies and plans, promoting continuous improvement initiatives.

Conducted time and method studies, activity sampling, and root cause analysis to identify and resolve operational bottlenecks.

Achieved an annual R180,000 saving by improving cycle time and resource utilization in Aluminium super pack performance.

Improved Ferro slab RMT offloading performance by 30%, enhancing processing time, queuing time, and resource utilization.

Utilized Six Sigma SIPOC and DMAIC processes to lead problem-solving efforts, resulting in updated processes and improved material flow.

Applied fishbone diagrams and Failure Mode Effects Analysis (FMEA) to resolve critical customer complaint issues.

Managed various projects independently and liaised with stakeholders to drive strategic process improvements and achieve target margins.